Temporary work. A concept that has not yet been disassembled. – HR

Temporary work is an important management tool that allows companies to adapt their workforce to the unpredictability of markets as well as to seasonal fluctuations.

As an alternative to traditional employment, labor law provides for a relationship between the employee and the company in which he will carry out his duties and the TT company, where the main difference is with permanent employment. The contractual relationship with the employee.

No longer a system focused on hiring unskilled profiles, today it covers a huge variety of jobs and qualifications. Flexibility is one of the great advantages of companies and, from the point of view of employees, it is an opportunity to acquire knowledge and skills.

Much more flexibility
In a market characterized by uncertainty and unpredictability, it is essential that companies be able to adapt their production force almost instantly, with speed and efficiency in the recruitment process and the ability to manage a large number of appointments as two main references in this field. the system. Adecco is able to quickly and aggressively identify suitable candidates to perform certain functions, as well as having the ability to manage huge recruitment processes at a managerial level, ensuring compliance with all legal requirements. For firms, it becomes a competitive advantage, especially if we consider the high “non-production” costs that occur when firms do not have the capacity to fill vacancies, which affects their productive capacity.

Human resource management plays a crucial role in companies in terms of their productivity and competitiveness, and the current shortage of talent makes recruitment and selection of employees one of the most critical processes. Having a dedicated partner, such as Adecco, who, in addition to a large team of consultants dedicated to managing a database of over 500,000 candidates, works with the best methodologies and technologies allows companies to focus on their core business, knowing that attracting talent is in good hands. It can also mean cost and resource savings since “it’s not necessary to have people available to do the work, we do it,” stresses Susana Rodriguez, Senior Account Manager at Adecco.

Logistics, Production, Retail and Hospitality are the sectors looking for temporary workers, often driven by the needs of a volatile market, with constant changes affecting supply chains, particularly when it comes to raw materials and components.

Thus, companies turn to flexible labor, where the hiring process is faster for large recruitment volumes, and practically instantaneous at Adecco. Companies are also seizing the opportunity to create a more diverse workforce by hiring employees with diverse and flexible experiences, who have a diverse range of knowledge and skills after working with other clients and on other projects – bringing more value to the organizations that hire, ensuring more diverse knowledge.

More than just a temporary job
A system that also represents benefits for the employees themselves, since from the outset the possibility of a temporary contract becoming a permanent contract. In many cases, companies hire on a temporary basis to deal with unforeseen situations, however, it is very common for these needs to become a permanent need, prompting companies to redefine their employees. By opening direct recruitment vacancies, temporary workers tend to be the ones who put themselves on the front line to fill these positions.

Another advantage for the employees is enriching their curricula through various professional experiences. According to Vanda Santos, Director of Service and Quality at Adecco, “This multiplicity of experiences in various organizational cultures, combined with the training opportunity that is provided, both by Adecco and the end customer, is undoubtedly an added value in the acquisition of knowledge. And in the professional enhancement of our employees ».

Different experiences, in different companies, allow the employee to develop learning and adaptive skills, skills that are highly valued by any company these days.

For companies that use temporary work [a empresa que acolhe o TT] “There is clearly a concern with ensuring that temporary workers feel like an integral part of the company, ensuring that the goals and objectives of the role and project are shared equally among all employees, regardless of their working relationship,” asserts Vanda Santos, Director of Service and Quality at Adecco. A good example of this reality is the inclusion of temporary workers in specific training provided by the company, which is clearly an added value for temporary workers.

And when we are talking about the first job, as is the case for young people, temporary work can be an excellent opportunity for them to have their first contact with the labor market. In many cases, young people are able to juggle their school training with professional activities on a temporary basis, which allows them to understand the dynamics of the company from an early age, to take on responsibilities, which is also relevant for defining their future projects.

Also for foreign workers arriving in Portugal, companies such as Adecco, which has more than 20 “open door” agencies in the country, tend to be available to orient these candidates. In the face of a market with a significant shortage of manpower, the Director of Service and Quality states that “it is very important to find the ability to hire foreign workers”, which is why Adecco also has a team focused on supporting these workers, “which our companies desperately need to fill their need for resources.” .

A sector that is constantly adapting
Nowadays, client companies are looking for comprehensive solutions, in which various aspects of people management are valued.

If in the past, when hiring temporary workers, it would have been enough to fill a job and pay wages, companies are increasingly aware of the indirect and invisible costs of ineffective human resource management, such as turnover, absenteeism, and even the cost of an inadequate recruitment and selection (R&S) process. Ensuring rigorous R&S processes, where the suitability of the person selected is a critical success factor, which is why we see growing market interest in more objective and reliable assessment methodologies, which allow assessment of skills and competencies and not just CVs. Focusing on proper onboarding processes that reduce the learning curve in the workplace and developing training plans as a tool for talent development have also become part of the central concerns of the companies. Another very current concept is the well-being and pleasure in work as factors that enhance motivation and thus productivity. The principle that “engaged and committed people produce more and better” is more and more relevant.

Thus, companies broadened their horizons and began to value personnel management as a whole, forcing temporary labor companies to adapt, having to respond to current market demand. “For a company like Adecco, where it was already necessary to be a real HR consultant, to offer a service based on quality and interest in the candidate, this adaptation to market demands was simple and quick,” says Carlos Gonçalves, Director of Adecco Temporary Work.

eyes on the future
With over thirty years of experience, both nationally and internationally, Adecco has provided development of innovative and value-added solutions in the temporary work system to its clients, employees and candidates.

More than twenty agencies spread across the country allow a close relationship with candidates and clients. Adecco focuses on employee attraction and retention, ensures rapid response to customer needs, enables organizations to improve talent needs and organizational models, and supports candidates in achieving their career goals.

A strategy that, with an eye to the future, goes through digitization, by implementing solutions that can help at all stages of the process.

“We want to continue to be a strong company, operate in a sustainable manner, and strengthen our position in the market through continuous innovation and differentiation. To this end, we will continue to focus on providing excellent service, investing in technology, promoting our team development and good social responsibility practices. In short, we will continue to work to honor what sets us apart: making the future work for everyone »says Vanda Santos, Director of Service and Quality.

This article is part of the “Temporary Work” special section in the March (No. 147) issue of Human Resources, on newsstands.

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