There are more and more casinos and cities are totally dedicated to this activity, following the model of Vegas, but also that of Macao. Europe is rather spared by this phenomenon, even if Monaco acts as a gaming room for the millionaires and billionaires of globalization. This competition is based on “the always bigger and the always higher”.
Even the anachronism of the water fountain shows in Vegas, which are a crime against the environment, is no longer enough and one imagines that it will disappear once the Rio Grande is totally emptied. Today, the sinews of war for casinos is technology. For physical casinos, or non GamStop casinos, which sometimes have the same owners, it is no longer a question of dazzle appearance, but sophisticated technology!
Casino Apps & User Experience
You are tracked and sometimes well against your will. You are in Vegas, it is 9:30 p.m. or 10:00 p.m. and as you pass a restaurant in a casino, you feel your smartphone vibrate against your thigh.
A coupon and a reservation have just landed on your phone and all it takes is one click to validate it and take advantage of the promotion. For casinos, we are far, very far from a simple gadget. This is called the “consumer experience”. Technology makes it possible to optimize it and thus keep the customer “captive”.
Casinos do it, but more surprisingly, it’s the same thing in stadiums. The problem, of course, is that some consumers have a strange tendency to ask questions. How does the restaurant of the casino know my number and also know that I pass in front of him? Simple. All you have to do is install the non GamStop casino app or a bad setting and you will benefit, willy-nilly, from the improvement of your consumer experience.
GPS allows you to be tracked and the little gadgets that casinos around the world will offer you are simply high-tech marketing tools. That being said, it is certain that some people like this kind of gadget and to be assisted in their choices. What does it have to do with the game? If you eat at the casino restaurant, you remain a casino customer, you can even pay with your chips. These tools made to simplify your life also allow you to optimize its services. You remain a customer of the casino, you can even pay with your chips. These tools made to simplify your life also allow you to optimize its services. You remain a customer of the casino, you can even pay with your chips. These tools made to simplify your life also allow you to optimize its services.
Technology at the Service of Casino & Player Security
This is undoubtedly the point where casinos have progressed the most. We can say that the future is today. You should know that facial recognition technology is prohibited in the UK. On the other hand, in the USA or in Asia, casinos use it to locate cheaters and troublemakers. This system makes it possible to block undesirables as soon as they enter the casino, even if they use subterfuges. The video surveillance system is ultra-sophisticated. It monitors the room and identifies suspicious behavior using algorithms developed by casino security specialists.
This did not prevent a casino operator from being hacked because of a connected, but not secure, aquarium thermometer.
The other concern of casinos is money laundering, counterfeit money and vouchers. Today, a casino is a real bank with the same banknote control system that uses the reading of numbers to check if they have not been declared as stolen. Vouchers, which are like a kind of exchange voucher, allow players to avoid having to walk around with cash. Again, this is a potential loophole that casinos have filled by printing them with thermal printers.
Non GamStop casinos are at the forefront of computer security, as they are potentially the target of any Hacker who wants to try their hand. Security is the basis of the licenses that allow the casino to legally offer their offer. Encryption keys are those used by banks for exchanges and transfers. Games are monitored by algorithms that track suspicious behavior. A poker room succeeded in blocking a group of players who during tournaments exchanged information on the hands they had.
Anti-collusion software allows the online casino to detect cheating attempts in a remarkable way. The operation of this software is secret, but we also know that it is capable of detecting the use of computing software. One wonders if non GamStop casino operators do not use Artificial Intelligence.
Slots are shielded by publishers, verified by Online Gaming Authorities and given a new layer of protection in casinos. With progressive jackpots in the tens of millions, there is no question of giving fraudsters a chance. Security vulnerabilities in online casinos are rather due to human errors that delight lucky people… Lucky people who are systematically caught by the patrol, because in non GamStop casinos everything is written down and all you have to do is analyze the data to find out who did what.
Technology in brick-and-mortar and online casinos has become a race to optimize security while providing a better user experience. Since the emergence of live dealers, the industry seems to focus on the development of these.
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