A New Zealand couple received over NOK 15,000 in compensation from Singapore Airlines. a reason? The foul smell of a farting dog.
Have you heard the story of the dog that farted so much that two airline passengers had to move from premium class to economy class on a flight from Paris to Singapore?
no? If so, you should read on.
In June, Gill and Warren Press were on holiday in the French capital and were due to return home to New Zealand. On the 13-hour one-way flight from Paris to Singapore, the couple bought premium class seats on Singapore Airlines.
They were looking forward to better legroom and some extra entertainment.
The couple says it didn’t go quite as they imagined From the inside.
When they boarded the plane, they discovered that their seats were next to a man who was flying with his dog. According to the New Zealand news site Things Gill overheard the owner telling another passenger that he was so nervous about flying that he had to bring his dog into the cabin.
Gill explains that the trip quickly became uncomfortable. The dog drooled on her husband’s leg and snorted loudly. In addition, it took up part of the husband’s leg space, because the owner, who had a dog between his legs, had to make sure that he did not lie partially in the corridor.
“I said to my husband, ‘You’ve got to clean this up. We can’t have a dog by our side all this time,'” says Jill Bryce.
But when the cabin crew told them there were no seats available in premium class, so the only option was to move back on the plane to the narrower economy seats, they initially rejected the idea.
The dog then allegedly started farting.
Then things accelerated. The journalist couple moved to the back of the plane.
But they didn’t think much about it. After all, this wasn’t what they paid for. That’s why they complained to the airline.
Singapore Airlines has debuted two gift cards worth approximately 800 NOK. The couple didn’t think so. They complained. About a month later, Singapore Airlines came back with an offer of two gift cards worth approximately 500 NOK extra.
But that didn’t apply to Warren and Gill Press either. They paid a lot for their luxury tickets, and they wanted more in return. In the end, the airline gave in and gave them more than NOK 15,000.
-It was the least they could do. “If they wanted to be really nice, they could have given us a lot more,” Gill tells Insider.
But the money won’t go toward new plane tickets. It will be donated to an organization in New Zealand that provides guide dogs for the blind and visually impaired.
– It wasn’t about the money. It was the principle of holding people accountable,” Gill says.
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