By Bond Robertson 
Ireland’s Adrian Keogh, 37, lands on a Ryanair flight at Landvetter Airport outside Gothenburg in Sweden on Saturday night around 11pm.
Shortly thereafter, he is told that he must remain seated on the plane. She says the equipment to assist him in a wheelchair is not available for at least an hour The Independent.
– It is foolish for someone to ask you to wait for the plane for an hour through no fault of your own. To be honest, this was an overwhelming experience, because the only thing you want is to be treated like everyone else, says Keogh.
The despair of Ryanair passengers: – Humiliating
Priority ticket has been paid for
The 37-year-old is in a wheelchair as a result of a spinal cord injury, and relies entirely on additional assistance during the flight.
Wheelchair user: Adrian Keogh is in a wheelchair as a result of a spinal cord injury. photo: Adrian Keogh/Instagram
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In addition to stating that he has special needs when taking off and landing, Keogh also paid extra for a priority ticket for this flight — specifically to avoid such situations.
Because of the pain, he didn’t want to stay on the plane and wait until midnight. Therefore, the 37-year-old decided to ditch his own device.
His brother, who was traveling with him, also offered to lift him up the stairs, but Qiu refused, as he was afraid they would fall and hurt themselves in the attempt.
Luggage scams take off: – Not good
– unacceptable
The 37-year-old posted a picture on his Instagram of himself riding the ladder of the plane. Here he also talks about the accident.
«[ …]It’s unacceptable to expect me to go down the steep metal stairs, but upon arrival I knew it would be at least an hour before a wheelchair lift was available, so what other option would I have,” he writes, among other things.
It concludes by encouraging people to share the post to shed light on the difficulties wheelchair users face in their daily lives.
Keogh also claims that Ryanair and Landvetter blamed each other for the affair, tagging both parties in the post.
– Damn us
Landvetter Airport commented on the post the next day.
– We’re sorry you encountered this. Because of the delays last night, there were several flights landing in the same time slot as your flight. Many of them also asked for extra help, as well as the fact that the medical emergency meant we had to put everything else on hold. They did not forget to help you, they are late, they write.
Drop them on the plane
They add to The Independent:
– We are very sorry that Mr Keogh experienced this at Gothenburg Landvetter Airport on Saturday.
A Ryanair spokesperson told the British newspaper:
– Additional assistance at Landvetter Airport is handled by an outside company – not Ryanair. We regret that Landvetter Airport was unable to offer this to passengers upon arrival on April 29th and we are now working with Landvetter Airport to prevent this from happening again.