SSNIT client can now lodge complaints through Biometric Terminal

Social Security and National Insurance Trust (SSNIT) clients can now lodge complaints and inquiries and portal identity request in its Biometric Terminal.

Also, SSNIT client with a valid smart card can access personal information from the BT such as checking and updating personal information, renewal of pension certificate, viewing and printing statements.

Speaking at the launch of the Biometric Terminal (BT) in Accra, Director General of SSNIT, Mr. Ernest Thompson, said only active members and pensioners who have gone through the SSNIT biometric registration can benefit from the use of the BT.

He said the BT services are available at any of the 19 BTs spread across 19 SSNIT branches throughout the country such as Tema, Pension House, Adabraka, Korle-Bu, Legon, Cape Coast, Koforidua, Asafo and Adum in Kumasi, Sunyani, Ho, Tamale, Wa, and Bolgatanga.

Mr. Thompson said SSNIT had successfully registered more than 1.5 million members biometrically.

He noted that Social Security was not just about money, but data on clients for proper management of records.

 

 

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